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LEGAL

Terms of Service

Please read these terms carefully before using our services.

Last updated: April 13, 2025

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1. Acceptance of Terms

​By accessing or using the website of San Mateo Glass and Mirror (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you should not use this website.

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2. Services

San Mateo Glass and Mirror provides residential and commercial glass services, including but not limited to:

  • Shower door installation

  • Window glass replacement

  • Storefront glass installation

  • Mirrors and custom glass solutions

All services are subject to availability, site inspection, and formal estimates.

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3. Estimates and Pricing

All quotes and estimates provided through the website, phone, or email are:

  • Non-binding until confirmed in writing

  • Subject to change based on site conditions, measurements, and material costs

  • Valid for a limited time as specified in the estimate

Final pricing will be outlined in a formal agreement prior to the start of work.

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4. Appointments and Scheduling

By requesting a consultation or service:

  • You agree to provide accurate and complete information

  • You understand that appointment times are subject to availability

  • We reserve the right to reschedule due to unforeseen circumstances (e.g., weather, supply delays)

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5. Payments

Payment terms will be outlined in your service agreement. We may require:

  • Deposits prior to starting work

  • Progress payments for larger projects

  • Full payment upon completion

Failure to make payments may result in delays, suspension, or cancellation of services.

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6. Cancellations and Refunds

Cancellation policies may vary depending on the project scope:

  • Deposits may be non-refundable once materials are ordered

  • Custom glass orders are typically non-refundable

  • Cancellation requests must be submitted in writing

Please refer to your specific service agreement for detailed terms.

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7. Website Use

You agree to use this website only for lawful purposes. You may not:

  • Use the site in any way that could damage or disrupt services

  • Attempt to gain unauthorized access to systems or data

  • Copy, reproduce, or distribute content without permission

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8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of San Mateo Glass and Mirror and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without prior written consent.

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9. Limitation of Liability

To the fullest extent permitted by law, San Mateo Glass and Mirror shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

  • Issues arising from third-party services or materials

All services are provided “as is” and “as available.”

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10. Warranties

Warranty terms for products and services will be specified in your service agreement. Manufacturer warranties may apply to certain materials.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

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12. Privacy

Your use of this website is also governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in that policy.

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13. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective upon posting on this page.

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14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

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15. Contact Information

If you have any questions about these Terms of Service, please contact us:

San Mateo Glass and Mirror
Website: sanmateoglass.com
Phone: 650-591-1329
Email: info@sanmateoglass.com

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