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Lifetime Workmanship Warranty

At San Mateo Glass (SMG), we stand behind the quality of our work. Our Lifetime Workmanship Warranty reflects our commitment to precision, durability, and customer satisfaction.

1. Lifetime Workmanship Coverage

SMG guarantees the quality of its installation and repair workmanship for the lifetime of the installed glass or mirror product, under normal use and conditions.

2. Scope of Coverage

This warranty covers defects related to workmanship, including but not limited to:

  • Improper alignment

  • Insecure mounting

  • Incorrect fitment

If a verified workmanship issue arises, SMG will repair or correct the issue at no cost to the customer.

3. Service Request Process

To request warranty service, customers must provide:

  • Original invoice number

  • Description of the issue

Service requests may be submitted at any time during the warranty period.

4. No-Cost Workmanship Service

Approved warranty services related to workmanship will be performed at no charge for labor.

Materials required due to manufacturer defects are not covered under this warranty and may be subject to the manufacturer’s own warranty terms.

5. Exclusions

This warranty does not cover:

  • Glass breakage after installation

  • Damage caused by misuse, abuse, or accidents

  • Acts of nature (e.g., storms, earthquakes)

  • Normal wear and tear

  • Modifications or repairs performed by third parties

  • Structural movement, settling, or building-related conditions beyond SMG’s control

6. Transferability

This warranty applies only to the original installation location and may be transferred to subsequent property owners, provided the original installation remains unchanged.

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