1. Introduction

San Mateo Glass and Mirror (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sanmateoglass.com) or interact with our services.​

By using our website, you consent to the practices described in this policy.

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2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Address or service location

• Project details or inquiry information

This typically occurs when you:

• Submit a contact form

• Request a quote or estimate

• Communicate with us via phone, email, or chat

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Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring website

This information helps us improve website performance and user experience.

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3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide estimates

• Schedule appointments and deliver services

• Improve our website, services, and customer experience

• Send updates, promotions, or service-related communications (if applicable)

• Analyze website performance and marketing effectiveness

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4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g., scheduling tools, CRM platforms, payment processors)

• Marketing and analytics partners (e.g., Google Ads, Meta Ads)

• Legal authorities when required by law

All third parties are required to handle your data securely and only for intended purposes.

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5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyze traffic and behavior

• Deliver targeted advertisements

You can choose to disable cookies through your browser settings. However, this may affect certain website functionalities.

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6. Third-Party Services

We may use third-party tools and platforms, including:

• Google Analytics

• Google Ads

• Meta (Facebook/Instagram) Ads

• CRM and automation platforms

These third parties may collect and process your information in accordance with their own privacy policies.

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7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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8. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

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9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations

• Resolve disputes and enforce agreements

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10. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

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12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

San Mateo Glass and Mirror

Website: sanmateoglass.com
Phone: 650-591-1329
Email: info@sanmateoglass.com